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MetaTrader 4 - FAQs

What are the system requirements for MetaTrader 4 Mobile?

MetaTrader 4 Mobile SmartPhone edition is for devices that run Windows Mobile 2003 SE or higher.

The MetaTrader 4 Mobile PocketPC edition is for devices that run Windows PocketPC 2002 or higher.

Can I use the MetaTrader platform on my Macintosh computer?

The MetaTrader 4 platform is Windows based as is unable to run on Macintosh-based Operating Systems.

I've downloaded the MetaTrader platform. How do I log into my live account and start trading?

Once you have completed an online application and funded your account , you will receive an e-mail with your login name and password. To login, go to File -> Login. Enter your userID and password and choose Live Server.

Where can I obtain my account reports?

To obtain account reports, go to View -> Terminal -> Account History. To save, right-click anywhere and select 'Save as Report'.

What ports do I need to have opened to run MetaTrader 4?

You will need to open port 443 on your firewall to properly run the MetaTrader 4 platform.

Does the MetaTrader platform facilitate mini lot (10 K) trading?

Yes you can trade mini lots (10K) using the MetaTrader platform. Here is the scale that we use for trading lot sizes on Metatrader:

0.10 lots = 10,000 units of base currency: Our "mini" lot size.
1.00 lots ¨C 100,000 of base currency: Our "standard" lot size.

How do I place a trade within the Metatrader 4 platform?

To place a trade, on select Tools -> New Order. Select the symbol of the currency pair you wish to trade, the volume of the trade size and Market Execution for Type. Click Sell or Buy within the Instant Execution section to place the trade.

How do I close an open position?

To close an open position, double-click the position within the Trade section of the platform. Within the Order ticket, click the Close button. You will receive a confirmation of your trade. Placing an opposing trade will not close the original position but will open a new position. This is due to the hedging capabilities on the MetaTrader 4 platform.

Do trailing stops remain active when I turn off my computer?

No, trailing stops are maintained locally on your machine and therefore requires that your MetaTrader 4 platform remain on and connected to the internet. If you disconnect the MetaTrader 4 platform from the system, any open trailing stops will be converted to a hard stop or limit.

How do I change my chart type?

From the top Menu bar, select Charts. Choose your chart type preference.

How can I create Trend Lines and other Line Studies?

To add a trend line or line study, go to Insert -> Lines and choose a line study. Line studies can by adjusted on the chart by dragging the white point to the desired area.

How do I view the time frame toolbar?

To view the time frame toolbar, go to View -> Toolbars and make sure that Periodicity is checked. You will then see the following buttons in the new toolbar:

M1 = 1 minute chart
M5 = 5 minute chart
M15 = 15 minute chart
M30 = 30 minute chart
H1 = 1 hour chart
H4 = 4 hour chart
D1 = daily chart
W1 = weekly chart
MN = monthly chart